---
title: "Scale Plan"
description: "Everything included in the Sealmetrics Scale plan for multi-brand retailers and larger organizations."
canonical_url: "https://docs.sealmetrics.com/billing/plans/scale"
lang: "en"
date_generated: "2026-08-09T18:18:16.203Z"
source_hash: "b17af190f5f440983ef41e365b22b0e479f5d23e457d0ee5ac0cb5807e867bfc"
content_type: "documentation"
owner: "docs"
llm_priority: "useful"
source_file: "billing/plans/scale.mdx"
publisher: "Sealmetrics"
---

# Scale Plan

Canonical page: https://docs.sealmetrics.com/billing/plans/scale

The Scale plan is designed for multi-brand retailers and larger organizations that need webhooks, audit logs, and higher event volumes. This is our most popular plan.

## Pricing

| Billing | Price | Per Month |
|---------|-------|-----------|
| Monthly | €1,079/month | €1,079 |
| Annual | €10,788/year | €899 (2 months free) |

## What's Included

### Events & Tracking

| Feature | Included |
|---------|----------|
| Monthly events | 15,000,000 |
| Websites | Unlimited |
| Data retention | 24 months |
| First-party tracking | Yes |
| Cookie-free mode | Yes |
| Bot filtering | Yes |
| Agent AI Analytics | Coming soon |
| Real-time data | Typically < 2 min |
| Data complete before 6 AM | Yes (SLA) |

### Users & Access

| Feature | Included |
|---------|----------|
| Team members | Unlimited |
| Full API access | Yes |
| API rate limit | 480 req/min |
| Dashboard access | Full |
| Advanced RBAC | Yes |
| Audit logs | Yes |
| Multi-site portfolio | Yes |

### LENS AI

| Feature | Included |
|---------|----------|
| LENS Chat | Yes |
| LENS Reports | Yes |
| LENS Insights (rule-based detection) | Coming soon |
| AI with your own key (BYOK) | Yes — unmetered, billed by your provider |
| [Seal AI Private](/billing/seal-ai-private) | **Included** (5M tokens/month, EU-hosted, no API key needed) |

### Integrations

| Feature | Included |
|---------|----------|
| All Growth integrations | Yes |
| BigQuery export | Yes |
| CSV/JSON export | Yes |
| MCP Server | Yes |
| Webhooks | Yes |

### Support

| Feature | Included |
|---------|----------|
| Email support | Yes |
| Chat support | Yes |
| Priority support | Yes |
| 1 onboarding session | Yes |
| SLA | 99.5% uptime |

## Event Limits

No overage charges. Your monthly price is fixed at €1,079 (or €899 annual). If you exceed your 15M event limit for 2 consecutive months, we'll notify you to discuss moving to Enterprise — this change is not automatic.

One free overage month per year is included. Annual plans absorb mid-year overages until renewal.

## Ideal For

- Multi-brand retailers
- Businesses with 5M-15M monthly events
- Teams needing webhooks and audit logs
- Teams requiring advanced role-based access control

## Compared to Growth

| Feature | Growth | Scale |
|---------|:------:|:-----:|
| Monthly events | 5M | **15M** |
| Webhooks | - | **Yes** |
| Audit logs | - | **Yes** |
| Advanced RBAC | - | **Yes** |
| API rate limit | 240/min | **480/min** |
| [Seal AI Private](/billing/seal-ai-private) | Paid add-on | **Included** |
| Priority support | - | **Yes** |
| Onboarding | - | **1 session** |
| Uptime SLA | 99% | **99.5%** |

## Getting Started

1. **Sign up** or **upgrade** from Growth
2. Start your **14-day free trial** (you're not charged until the trial ends)
3. Configure webhooks and audit logs
4. Set up advanced roles for your team