21 docs tagged with "troubleshooting"

Answers to common API integration questions — account_id vs site_id, event-level conversions, JWT scopes, and working /exports/stream examples.

How to diagnose and fix substantial discrepancies between SealMetrics conversions and your source of truth (ERP, CRM, internal database).

A checklist for conversions that never reach the Conversions report: correct conv() snippet, numeric amount, base pixel firing first, and how to verify the beacon payload.

How long data normally takes to reach Sealmetrics reports (seconds, not hours), how to verify with the Last hit timestamp on Overview, and what to check when it seems delayed.

The three real causes of duplicated pageviews in Sealmetrics: the script included twice, a stub-queued pageview without ?auto=0, and manual SPA pageviews without ?spa=0.

Set up e-commerce conversion tracking in Sealmetrics: purchase and revenue tracking, event properties, and ERP/CRM reconciliation — no cookie consent.

Every error code the Sealmetrics API can return, with its HTTP status, what it means, and whether the request is safe to retry.

How to keep your site working when ad blockers, privacy extensions, or DNS filters prevent the SealMetrics tracker from loading.

Learn why conversions sometimes appear with “payment” as the source and how to prevent incorrect attribution.

What happens when the tracker fires from a domain that is not registered on your Sealmetrics site — the hit is silently rejected — and how to add domains from the Domains tab.

Why Sealmetrics can legitimately report fewer (or more) visits than GA4 or another tool: entrances vs sessions, bot filtering at ingest, and no sampling.

Learn how to keep the original traffic source when your signup or login flow passes through an external authentication domain (SSO) and returns to your site.

Why daily totals in Sealmetrics can differ from another analytics tool or your backend — each hit's date is assigned at the site's timezone midnight — and how to change the site timezone.

Why gating the Sealmetrics tag behind a consent management platform silently drops most of your data, how to diagnose it in GTM Preview, and how to configure the tag correctly.

Why visits generated with curl, Selenium, Playwright, headless Chrome, or load-testing tools never appear in Sealmetrics, how to diagnose it, and how to test without tripping the filters.

How to detect Content-Security-Policy blocks in the browser console and which directives (script-src, connect-src) must allow the Sealmetrics tracker domain.

What to check when the Sealmetrics tracker or pixel is not working and no data appears in your dashboard: a 60-second check plus a symptom-by-symptom triage to the right fix.

Diagnose and fix common SealMetrics issues: verify tracker installation in DevTools, confirm data collection with the Last hit timestamp, and resolve missing data.

Learn why referrers are lost on modern websites and why Direct traffic may appear unusually high in Sealmetrics.

Learn why Sealmetrics shows "(not set)" in your reports, what causes missing UTM parameters, and how to avoid attribution gaps.

Understand why Sealmetrics may show more conversions or revenue than your ERP and how to properly configure your tracking to avoid discrepancies.