Seal AI Private
Seal AI Private is Sealmetrics' platform-managed AI provider for LENS AI: your chat questions and AI insights are processed entirely in the EU (Paris), with no prompt retention, and your data never trains third-party models. No API key required — it works out of the box.
It is available as a paid add-on on Growth plans and is included in Scale and Enterprise plans.
Pricing
| Contract | Price |
|---|---|
| Annual contracts | €299/month, billed €3,588/year upfront |
| Monthly contracts | €358.80/month |
Activating the add-on mid-cycle is not prorated — billing starts at your next billing cycle. The add-on follows the billing interval of your base subscription.
Availability by plan
| Plan | Seal AI Private |
|---|---|
| Free | Not available |
| Growth | Available as a paid add-on |
| Scale | Included |
| Enterprise | Included |
The token quota
- Seal AI Private includes 5 million tokens per calendar month (UTC). Unused tokens do not roll over.
- Tokens are counted as prompt + completion tokens of each AI request (chat questions and automated LENS insights both draw from the same quota).
- At 80% and 100% consumption, the organization receives an email alert (once per month each).
When the quota runs out
When the monthly quota and any pack balance are exhausted, Seal AI Private stops (hard stop) for both chat and insights, and the product shows a message with a purchase option. Two ways to keep going:
- Buy a token pack (below), or
- Switch to your own key (BYOK) — the chat's provider selector lets any user fall back to their own OpenAI, Anthropic, Gemini, or DeepSeek key at any time. See LLM Providers.
Extra token packs
| Size | 5,000,000 tokens per pack |
| Price | €358.80 per pack (same price on all contracts) |
| Quantity | 1–10 packs per checkout |
| Expiry | Packs never expire — pack tokens are consumed only after the monthly 5M quota is exhausted |
Packs are a one-time purchase (no auto-recharge) made from the Seal AI Usage screen via Stripe checkout. Only organization owners can purchase.
Who can manage it
| Action | Who |
|---|---|
| View the Seal AI Usage screen | Organization owner and admins |
| Activate the add-on / buy packs / cancel | Organization owner only |
| Members | No menu entry; the chat still shows the aggregate quota ring, and on exhaustion members see "contact your admin" |
Cancelling the add-on takes effect at the end of the current billing period.
For developers
Seal AI Private is managed through these API endpoints (JWT with billing:manage — organization owners):
| Endpoint | Description |
|---|---|
POST /billing/seal-ai/subscribe | Add the add-on to the org's subscription (no proration; 403 on Free, 409 if already included in plan or already active) |
POST /billing/seal-ai/unsubscribe | Remove the add-on at period end |
POST /billing/seal-ai/token-pack/checkout | Stripe checkout for 1–10 token packs (entitled orgs only) |
GET /organizations/{slug}/seal-ai/usage | Monthly usage summary — see Organizations API |
When the quota is exhausted, AI endpoints return 403 with error_code: "seal_ai_quota_exceeded" and a structured payload (used_tokens, pack_balance_tokens, effective_quota_tokens, can_buy_pack, entitlement_source, resets_at). See LENS API.
Related documentation
- Seal AI Usage screen — the consumption dashboard
- LLM Providers — Seal AI Private vs. bring-your-own-key
- LENS AI — what the AI can do
- Plans & Pricing — base plan pricing