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Devices

The Devices report analyzes traffic by device type, browser, and operating system to understand how users access your site.

Accessing the Report

  1. Select a site from the site selector
  2. Click Devices in the sidebar

URL pattern: /sites/{site_id}/devices

Tabs

The report has three tabs for different device dimensions:

1. Device Types Tab

Shows traffic grouped by device category.

Device TypeDescription
DesktopComputers and laptops
MobileSmartphones
TabletTablets and iPads

Columns

ColumnDescription
DeviceDevice type name
EntrancesSessions from this device type (with progress bar)
PageviewsTotal page views
Bounce RateSingle-page session percentage
EventsMicroconversions
ConversionsCompleted conversions (with progress bar)
Conv. RateConversion rate
RevenueTotal revenue

Charts

  • Pie Chart: Distribution of traffic by device type
  • Bar Chart: Conversion rate comparison across devices

2. Browsers Tab

Shows traffic grouped by web browser.

Common BrowsersDescription
ChromeGoogle Chrome (all versions)
SafariApple Safari
FirefoxMozilla Firefox
EdgeMicrosoft Edge
Samsung InternetSamsung mobile browser
OperaOpera browser

Columns

ColumnDescription
BrowserBrowser name
EntrancesSessions from this browser
PageviewsTotal page views
Bounce RateBounce rate
EventsMicroconversions
ConversionsConversions
Conv. RateConversion rate
RevenueRevenue

Browser Versions

Browser names include major version when relevant (e.g., "Chrome 120", "Safari 17").

3. Operating Systems Tab

Shows traffic grouped by operating system.

Common OSDescription
WindowsMicrosoft Windows (10, 11)
macOSApple macOS
iOSApple iPhone/iPad
AndroidGoogle Android
LinuxLinux distributions
Chrome OSGoogle Chromebook

Columns

Same metrics as Browsers tab, with OS name instead of browser.

Charts

Each tab includes visual representations:

Device Types Pie Chart

  • Shows percentage distribution
  • Desktop vs Mobile vs Tablet
  • Quick visual of audience composition

Conversion Rate Bar Chart

  • Horizontal bars per device/browser/OS
  • Compare conversion performance
  • Identify underperforming segments

Filtering

Table Filter Builder

Each tab has its own filter builder:

Available fields:

  • Device/Browser/OS (name)
  • Entrances
  • Pageviews
  • Bounce Rate
  • Conversions
  • Revenue

Example filters:

GoalFilter
High-traffic browsersEntrances greater than 500
Converting devicesConversions greater than 0
Problem areasBounce Rate greater than 60
Revenue-generatingRevenue greater than 100

Global Device Filters

Use global filters to focus analysis:

  1. Click Add Filter in the global filter bar
  2. Select Device Type, Browser, or Operating System
  3. Choose specific values
  4. All reports filter to selected devices

Device Performance Analysis

Mobile vs Desktop

MetricInsight
Mobile bounce rate higherCheck mobile UX, page speed
Mobile conversion lowerReview mobile checkout flow
Mobile traffic growingPrioritize mobile optimization
Desktop revenue higherConsider device-specific offers

Browser Compatibility

Issues to investigate when a browser shows poor metrics:

SymptomPossible Cause
High bounce rateCSS/JS compatibility issues
Zero conversionsCheckout not working
Low pageviewsNavigation problems
Missing dataTracking blocked

OS-Specific Patterns

PatternAction
iOS lower conversionCheck Apple Pay, Safari issues
Android high bounceTest on popular Android devices
Windows 11 issuesCheck new browser features

Use Cases

Identifying Mobile Issues

  1. Go to Device Types tab
  2. Compare Mobile vs Desktop:
    • Bounce Rate difference
    • Conv. Rate difference
    • Revenue per session
  3. If Mobile underperforms significantly:
    • Audit mobile experience
    • Check Core Web Vitals for mobile
    • Review mobile checkout flow

Browser Compatibility Testing

  1. Go to Browsers tab
  2. Sort by Bounce Rate (descending)
  3. Filter: Entrances > 100 (significant sample)
  4. High bounce on specific browser indicates:
    • JavaScript errors
    • CSS rendering issues
    • Feature incompatibility

OS Market Share Tracking

  1. Go to Operating Systems tab
  2. Note distribution percentages
  3. Compare with development testing:
    • Are you testing on top 3 OS?
    • Any untested OS with significant traffic?

Revenue by Device

  1. Go to Device Types tab
  2. Sort by Revenue (descending)
  3. Calculate revenue per entrance for each
  4. Prioritize optimization for highest-value devices

Safari/iOS Tracking Verification

Due to ITP (Intelligent Tracking Prevention):

  1. Go to Browsers tab
  2. Compare Safari metrics with Chrome
  3. If Safari shows unusual patterns:
    • Very low conversion rate
    • Shorter sessions
    • Consider Safari-specific analysis

Technical Considerations

User Agent Detection

Device, browser, and OS are detected from the User-Agent header. Consider:

  • User-Agent can be spoofed
  • Some privacy tools mask User-Agent
  • New browsers may be miscategorized temporarily

Browser Privacy Features

Modern browsers increasingly block tracking:

BrowserPrivacy Feature
SafariIntelligent Tracking Prevention (ITP)
FirefoxEnhanced Tracking Protection (ETP)
BraveAggressive tracker blocking
ChromePrivacy Sandbox (upcoming)

Sealmetrics is designed to work with these features, but some metrics may be affected.

Mobile App Traffic

If you have a mobile app:

  • App traffic may appear as specific browser/OS
  • Consider filtering or segmenting app vs web
  • WebView traffic categorized by underlying browser

Export

Click Export to download:

  • Current tab data only
  • All visible columns
  • Respects active filters
  • CSV format